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How to Choose the Right IP Telephony for Business

In case you’re searching for the ideal IP telephony in Abu Dhabi in 2017, you’ll be spoilt for choice. Yet, not every “great” IP phone system is perfect for your office, making it necessary that you look into your particular communication needs, important features, as well as your budget prior to reaching a final decision.

Read on for tips that are helpful to consider prior to selecting your PBX phone system for business communications:

Number of Employees
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Your ultimate choice will be influenced by the number of users that will be utilizing your business telephone system. Every PBX phone type and system has a minimum and maximum number of users allowed. You may encounter one system that provides a number of plans within the supported range of users, for instance one to five employees or up to 100 employees. There are even bigger systems for use by thousands of staff.
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Besides the fundamental call, text, Voice over the Internet (VoIP) features that each standard IP phone system has, there are other functions that are vital to business use that vary from model to model. It’s such extra features that you may want to pay attention to when choosing your office telephone system.

For example, the customizable auto attendant feature is vital when you need to be able to serve a high volume of inbound calls without overstretching your support personnel or leaving your callers disappointed. You may also like the ability to screen calls, allowing support staff to act on inward bound calls based on caller identities. Other useful functions include video and voice conferencing, on hold music, call routing, and voicemail to email conversions.

Ease of Use

In case you’re not willing to spend on long-term IT personnel as well training employees for the configuration, management, and maintenance of a complicated PBX system for your office phone, a hosted system that’s easy for your staff to learn makes more sense. You can assess the simplicity of any IP PBX system from different angles, for example, is it easy to set it up via an online portal to address your business communication needs? Is it possible to customize the system to suit the manner of your business communications, both internally as well as externally?

System Costs

There are buying, utilization, and maintenance costs for any IP telephone system, so take your budget into account. In case you’re having the equipment onsite, meaning that you’ll not only own but also maintain it, expect higher costs. In contrast, equipment that your IP PBX provider owns does not need you to buy or maintain it.

IP telephony Abu Dhabi companies use daily will definitely streamline your business communications.